FAQs - Foxford

Woven in the West of Ireland since 1892

FAQs

When will I receive my order?

Delivery is normally between 3-5 working days.

Parcels are dispatched with our delivery partner DPD.

Furniture orders will take approx 4-12 weeks depending on item availability.

 

Can I return an online order in store?

Stores cannot refund or exchange online orders.

You can return an item within 28 days of receipt of your order by returning your order securely in its original packaging to :

Web Department, Foxford Woollen Mills, Providence Road, Foxford, Co Mayo F26 H9E4

 

I have received a faulty/ damaged item?

In the unlikely event you have received a faulty or damaged item please report it to us within 24 hours of receipt of your order with proof photos to info@fwm.ie

 

Can I Cancel My Order?

If you need to cancel your order, please email us at info@fwm.ie immediately as once our web team has processed your order, we are unable to make any changes.  

 

 

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