Privacy policy

Who are we
When we refer to 'we’ (or 'our’ or 'us’), that means FOXFORD . FOXFORD is our legal
company name but we are trading as BELASA WEAVERS. To keep things simple, we
will use our trading name 'BELASA WEAVERS' throughout this Privacy Notice..
BELASA WEAVERS is based in Ireland.


Privacy notice overview


This Privacy Notice describes how and why we, as Data Controller, obtain, store and
process personal data. 'Personal data’ means any information relating to an identified or
identifiable natural person. An identifiable natural person is one who can be identified,
directly or indirectly, in particular by reference to an identifier such as a name, an
identification number, location data, an online identifier or to one or more factors specific
to the physical, physiological, genetic, mental, economic, cultural or social identity of
that natural person. We commit to processing your personal data fairly, lawfully, and
transparently. In the spirit of data privacy principles, we will only collect and use your
personal data for the following purposes, to:


● Provide our services
● Improve our services
● Make our marketing more relevant
● Meet our legal responsibilities

 


Please do not hesitate to contact us if you have questions in addition to the information
provided in this Privacy Notice at CUSTOMERSERVICE@FOXFORD.COM


The personal data we collect
Depending on the type and level of engagement you have with us, we may collect the
following categories of personal data:


● Identifying and Demographic Information: such as your full name, date of birth,
email address and phone number (if provided)
● Billing Information: such as payment preferences, address, bank account details
(if provided)
● Communications: such as records of our interactions with you using one or
multiple of the following; direct messages, emails, posts, phone conversations
● User Feedback: while using our services, occasionally you may be asked to
provide feedback. Providing this feedback is entirely optional.
When you visit our website, we collect technical data such as:
● Usage data: (if permitted) we collect certain information related to your device,
such as your device’s IP address, what pages your device visited, and the time
that your device visited our website (for more information please see 'Our Use of
Analytics' section)
● Cookies: (if permitted) your IP Address and other information provided to us by
cookies (for more information please see our Cookies Policy)
● Video Recordings: such as CCTV footage in any of our physical premises.


Please contact us at CUSTOMERSERVICE@FOXFORD.COM for more
information on our data retention policy for CCTV footage.


Children:
While our services are designed for a general audience, we will not knowingly
collect any data from children under the age of 16 or sell products to children. If
you are under the age of 16, you are not permitted to use or submit your data to
the website.
How we collect your data
We may collect your personal data in one of the following ways:
● When you create an account with us
● When you provide additional information directly into our products and services
● When you visit our website
● When you express an interest in using our services
● When you contact us for service-related queries
● When you engage with us on social media
● When you review our services
● When you interact with our website (see our Cookies Policy for more details)
● When you apply for an employment vacancy with us
● When you subscribe to our newsletter or blog
● When you contact us with queries using our website chatbot
● When you buy products/services using our online checkout
We may also receive data about you from various third parties, including:
● Technical data from analytics providers. Please see further information in the
section entitled 'Our Use of Analytics'
● Technical data from our website and cookies providers. Please see further
information in the section entitled 'Our Use of Cookies'
● Contact and/or transactional data from our trusted third-party providers. Please
see further information in the section entitled 'How We Share Your Data.'


How we use your personal data


We will only collect and process your personal data where we have a legal basis to do
so. As a data controller, the legal basis for our collection and use of your personal data
varies depending on the manner and purpose for which we collected it. We will only
collect personal data from you when:


● We have your consent to do so, or
● We need your personal data to perform a contract with you, or
● We are pursuing our legitimate interests in a way that you might reasonably
expect to be a part of running our business and that does not significantly impact
your interests, rights, and freedoms. For example, communicating with you if we
have a sufficient legal ground based on the e-marketing laws in your country
● We have a legal obligation to collect or disclose personal data from you (for
example, in suspected instances of fraud we may need to give personal data to
relevant government bodies).


Why we process your personal data


● Setting up an account with us (Legal basis: Performance of a Contract)
● Providing, operating, and maintaining our services (Legal basis: Performance of
a Contract)
● Providing communications to existing customers or subscribed users (Legal
basis: Consent or Legitimate Interest)
● Processing and completing transactions, and sending related information,
including transaction confirmations and invoices. (Legal basis: Performance of a
contract)
● Managing our customers’ use of our services, responding to enquiries and
comments, and provide customer service and support. (Legal basis:
Performance of a contract or Legitimate Interest)
● Sending customers technical alerts, updates, security notifications, and
administrative communications. (Legal basis: Performance of a contract)
● Analytics to improve our website, products, services, and features for a better
user experience. (Legal basis: Legitimate Interest or Consent - see the "Our Use
of Analytics" section for more information)
● Investigating and preventing fraudulent activities, unauthorised access to our
services, and other illegal activities. (Legal basis: Legal Obligation)
● Email marketing: Where we have a legal basis, we may send emails about our
store, new products, and other updates (Legal basis: Legitimate Interest or
Consent - see our “Marketing Preferences” section for more information).


How we share your data


We sometimes share your personal data with our trusted categories of third parties we
use to conduct our business. Our trusted categories of third parties include:


● Website provider
● Cloud service (SaaS) providers
● Social media providers
● Professional services providers (e.g., our lawyers, accountants, and insurance
providers)
● E-marketing providers
● Advertising providers
● Recruitment partners
● Payment providers


A full list of our data sub-processors can be found on our website.


As part of fraud monitoring and prevention, we may be legally required to share your
personal data with government bodies and law enforcement. Please note that these
bodies may retain a record of the information that we provide to them for this purpose.


Sale or Merger
We may share your personal information as part of a merger or acquisition. If
FOXFORD is involved in a merger, financing, transaction or proceeding involving sale,
transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the
event of a liquidation, insolvency, bankruptcy, or receivership, we may share your
information with that company before and after the transaction closes. In such a case,
unless otherwise directed by applicable law, your information would remain subject to
the terms of the applicable privacy policy in effect at the time of such transfer. You will
be notified of any such changes in advance.


Marketing preferences


We may send you marketing communications, product information and promotional
offers:
● If you have consented to receiving such communications from us, or
● If you have recently created an account with us and not opted out of receiving
such communications from us, or
● If you have bought a product or service from us and have not opted out of
receiving communications from us, or
● If you are from a country where the laws permit us to send you such
communications based on our legitimate interests, if you have bought a product
or service from us, and have not opted out of receiving communications from us
(for example the EEA or UK)
The marketing communications we send will be in relation to our own products or
services, your personal data will not be used for third-party direct marketing unless
separate explicit consent has been collected for that or you are from a country where
the laws permit such processing.
You will always have full control of your marketing preferences. If you do not wish to
continue receiving marketing information from us at any time:
● You can unsubscribe by using the unsubscribe directions or link included in
marketing communication from us; or
● You may withdraw your consent by contacting us by e-mail at
CUSTOMERSERVICE@FOXFORD.COM


Customers located in certain regions, such as the EEA and UK, also have the right to
object to their personal data being processed for direct marketing purposes at any time.
If you would like to object you can contact us by email at
CUSTOMERSERVICE@FOXFORD.COM


We will process all opt-out requests as soon as possible, but please note that due to the
nature of our IT systems and servers it may take a few days for any opt-out request to
be implemented.


Our use of cookies
Our website uses cookies. They help us to provide you with the very best experience
when you browse our website and to make improvements to our website. You can
accept or reject cookies by clicking on the cookie consent banner on our website or by
navigating to the 'Cookies Preferences’ Area on our website.
For detailed information on the cookies which we use and the reasons why we use
them, please refer to our Cookie Policy and Cookie Declaration on our website.
Our use of analytics
We use analytics to continuously enhance our website, products, services, and
features, ensuring an improved user experience. To achieve this, we rely on third-party
tools and services that provide valuable insights and analysis of user behavior.
These third-party tools help us collect information automatically when you visit our
website (where we have a legal basis to do so). The data includes details such as
device type, browser, IP address, pages visited, and the date and time of your visit. By
analyzing this information, we gain valuable insights into user preferences, interactions,
and usage patterns. Through the use of these analytics tools, we can optimize website
performance, personalize content, and enhance our offerings to better meet customer
expectations.
For example,where users have accepted cookies, we enhance our marketing efforts
using Klaviyo's segmentation feature. This allows us to segment our customer base and
create targeted marketing campaigns. We categorize customers based on their
preferences, behaviors, and purchase history, ensuring that we send personalized and
relevant content to individuals (where we have a legal basis to do so). The information
used for segmentation may include but is not limited to email addresses, browsing
activity on our website, product preferences, order history, and demographic data. This
enables us to provide tailored promotions, discounts, and product recommendations,
increasing the overall shopping experience for our customers.


Our use of targeted advertising
We use targeted advertising tools to advertise our services, including (but not limited
to):


Google Analytics
Facebook
TikTok
LinkedIn
Google Ads
Pinterest


We use these tools to deliver relevant content to you in marketing communications
(where applicable), and to measure the effectiveness of the advertising provided.
If you would like any further information about the data collected by these third parties
or would like to opt-out of targeted advertising, please contact us on
CUSTOMERSERVICE@FOXFORD.COM

 

SMS Marketing Privacy Policy


We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

 


Links to other websites and third parties
Our website may include links to social media platforms and other websites. If you
follow a link to any of these platforms or websites, please note that they their own
privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to their platforms or
websites.


Securing your data
The communication between your browser and our website uses a secure encrypted
connection wherever your personal data is involved.
We have put in place physical, electronic and managerial security procedures in the
storage and disclosure of your personal data to protect it against accidental loss,
destruction or damage. Nevertheless, any data transmission over the internet or by any
other means can never be fully secure, such is the character of the internet, and
provision of personal data by you to us is at your own risk. We take all reasonable
measures to protect your personal data by putting appropriate technical and operational
security measures in place.
When we disclose your personal data to trusted third parties (for the purposes set out in
this Privacy Notice and our list of Data Sub-Processors), we require all third parties to
have appropriate technical and operational security measures in place to protect your
personal data, and we work with them to ensure that your data privacy rights are
respected. Where your personal data is shared with a third party, it must only be used
for the purposes for which it was supplied.
In the unfortunate event of a personal data breach, we will notify you and any applicable
data protection authority when we are legally required to do so.


Retaining your data
We will not keep your personal data for longer than is necessary and when we no
longer need to keep it, we will securely destroy, delete or anonymise it in line with our
Data Retention policy.
Having obtained your consent (or other legal basis) to contact you, we will retain your
personal data for marketing and analysis purposes until you withdraw your consent or
unsubscribe. If you choose to withdraw your consent or unsubscribe from marketing, we
will delete your personal data from our systems, unless we have another legal basis to
retain it, which may include performance of our contract with you or to maintain your
contact details on an 'unsubscribed list' to ensure we do not send you further
communications.
We may need to retain your personal data to satisfy our legal obligations, to deal with
complaints and queries, in order to resolve, litigate or defend a dispute and to prevent
fraud and abuse.


Data transfers
Our servers are located in the European Union. However, the personal data we collect
from you may be transferred to, and stored at, destinations outside the European
Economic Area ("EEA") using legally provided mechanisms to lawfully transfer data
across borders. It may also be processed by staff operating outside the EEA who work
for us or for one of our suppliers. Such staff may be engaged in, among other things,
the provision of our services to you. We will take all steps necessary to ensure that your
data is treated securely and in accordance with this privacy notice. Please contact us if
you want further information on the countries to which we may transfer personal data
and the specific mechanism used by us when transferring your personal data outside
the EEA – CUSTOMERSERVICE@FOXFORD.COM


Your rights and our commitment to you
You have rights under data privacy laws and BELASA WEAVERS is committed to you
being able to freely exercise your Rights. Where possible, we have incorporated
automated tools on our website that enable you to facilitate your rights in real-time. Use
the BELASA WEAVERS website to access and manage your personal data that we
process and manage your preferences. You are not required to pay any charge for
exercising your rights. Your rights include, under certain circumstances, the right to:
Be informed: you have the right to be informed if and how your personal data is being
processed.
Access, rectification, or erasure: you have the right of access to personal data we hold
about you in our records. You are also entitled to have your personal data corrected if it
is inaccurate, or to have it erased if we do not have a legitimate reason for retaining
your data.
To request data portability: for personal data which you have provided to a controller,
where processing was based on your consent, or where processing is done by
automated means, you have the right to obtain a digital copy of your personal data,
request the transfer of your personal data to another company or request to move your
data from one IT system to another in a safe and secure way.
To request restriction of processing: you have the right to restrict the processing of your
personal data where you are contesting the accuracy of that information, you have
objected to processing (as described below), or where the processing is unlawful.
Where processing is restricted, we are may need to retain sufficient information about
you to ensure that the restriction is respected in future.
To object to automated decision-making including profiling: you have the right not to be
the subject of any automated decision-making or profiling by us.
To withdraw consent: in cases where we are relying on your consent for the processing
of your personal data, you have the right to withdraw your consent at any time. In
respect of the e-marketing we conduct, an unsubscribe option is included with every
e-marketing communication we send.
To object to processing: where your personal data is being processed based on the
legitimate interests of a data controller or third party, you have the right to object to that
processing.
To complain to the relevant supervisory authority: should you have any concerns or
complaints regarding the way in which we process your data, you also have the right to
make a complaint to the relevant European Supervisory Authority. We would, however,
appreciate the chance to deal with your concerns before you approach a Supervisory
Authority, so please do contact us in the first instance
CUSTOMERSERVICE@FOXFORD.COM. The contact details of European Supervisory
Authorities can be found here: https://edpb.europa.eu/about-edpb/about-edpb/members

Cookies Preferences: you can accept or reject cookies by navigating to the ‘Cookies
Preferences’ Area on our website. You can also do so by adjusting your web browser
controls.

Please consult our Cookie Policy for more information about our use of
cookies on the website and how to accept and reject them.


Changes to this privacy notice
We may update this privacy notice from time to time and we will inform all our paying
customers and users subscribed to receive communications from us of any changes.


How to contact us
We welcome feedback and are happy to answer any questions you may have about
your data. You can contact us at:
Email: CUSTOMERSERVICE@FOXFORD.COM
This notice was most recently updated: 21st March, 2024


This website is operated by FOXFORD (“we”, “us”, “the site”) and we are a controller for the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679. This means that we are responsible for, and control the processing of, the personal information you provide to us when using this website in accordance with this privacy policy.

By using our website, our social media pages, or by purchasing in-store products for delivery, you are acknowledging that we are processing your personal information, and where necessary consenting to such practices as outlined in this statement.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email to customerservice@foxford.com or by post to Customer Service, Foxford Woollen Mills, Providence Road, Foxford, Co Mayo, Ireland F26 H9E4.

This statement of our policy fully discloses the following information:

  • Personal information
  • How we use your information
  • Marketing
  • Data Retention
  • Information Security
  • Transfers of your information out of the EEA
  • Your rights
  • Automatic decision-making
  • Consent
  • Sharing your information
  • Use of cookies
  • Business Transitions
  • Behavioural Advertising
  • Do Not Track
  • Legal disclaimer
  • Links
  • Notification of changes
  • Contact details

You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website. Last updated: 2 May 2023.

 Personal Information

We collect personal information about you (and about others if you provide their personal information) when you place an order on our website, register or alter details on our customer portal, sign up for our newsletter or other marketing emails, telephone us, email us, use the help function on our website, contact us through our social media portals, make a complaint to us, participate in competitions run by us or use our website. The information collected may include:

  • Your device
  • Your name
  • Postal address (billing/shipping)
  • Email address
  • Telephone number
  • Behavioural data (see cookies information below)
  • Log files – this includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks.

We may also obtain information about you from social media providers (e.g. Twitter/Facebook) or from third party websites (e.g. Trip Advisor) where you have left feedback about us.

We do not store payment information, this goes directly to our payment processing partners. We use payment processing companies (eg Paypal, Google Pay, Apple Pay) to collect money from customers’ cards/accounts.  These companies do not automatically retain, share, store or use personally identifiable information for any secondary purposes.

How we use your information

We collect personal information to:

  • Load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
  • Fulfil our obligations under the contract enacted through the purchase of our goods. This may include:
    • Payments and delivery (confirmation of your payment, update you on the dispatch and delivery of your order, provide updates on delivery times etc)
    • Customer service communication – to respond to a query that you may have asked us
    • To provide assistance in completing purchases (reminders on your basket)
    • Maintain your Foxford customer profile (so that you don’t have to re-enter your details when making a repeat purchase, or forgotten password emails)
  • With your consent, create a profile about you for marketing purposes, to tailor our communications to you, inform you about promotional offers, and other products that may be of interest to you.
  • In our legitimate interests (which do not override your fundamental rights and freedoms), to improve our services e.g. customizing our website, monitoring calls to train staff on customer service, to improve our products, or to conduct research, statistical analysis or behavioural analysis. This may include sending information relating to customers, sales, and traffic patterns to reputable third parties.
  • In our legitimate interests (which do not override your fundamental rights and freedoms), to protect against fraud (e.g improving our website to prevent or detect fraud, enabling third parties to carry out technical functions on our behalf, to block suspected fraudulent activity).
  • In order to meet our legal obligations, for example with regards to taxation.

Marketing

If you have consented, we may periodically send promotional material to you about new products, special offers or other information which we think you may find interesting based on the profile we have created about you to the email addresses and phone numbers which you have provided.

We will always ask your permission before contacting you with marketing information. We do this by asking for your positive confirmation (e.g. By providing a tick or inserting your contact details in the relevant boxes) indicating that you wish to receive marketing and you can opt out at any time. This ensures you only receive information that you have given us permission to send and are willing to receive.

We may use your information to create a profile about you in order to tailor, by automated means, our communication and marketing to you. You can object to such profiling, please see ‘Your Rights’ section below.

From time to time, we may also use your information to contact you for research purposes and / or to ask about your experience using our products as part of a continual programme of customer service improvement. We may contact you by email, telephone, text, social media and / or mail. We may also use the information to customise the website according to your interests.

Data Retention

The length of time we retain your information for depends on the purpose of this information. For example (list is not exclusive):

  • For the purposes of marketing: 3 years from point of consent
  • For compliance with legal obligations arising from contracts entered into with you, for example tax regulations: 7 years

We will remove your data from our systems at the end of the applicable data retention periods, unless we are required by current or future law to retain your personal information for a longer period. For information on your right of erasure, please see ‘Your Rights’ section below.

Information Security

To protect your information, we have policies and procedures in place to make sure that only authorised personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have proportionate and reasonable security measures in place.

While we take commercially reasonable measures to ensure the safety and security of your data, due to the inherent risks with the Internet, we are unable to warranty the absolute security of your data when using our services.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.

Transfers of your information out of the EEA

We may from time to time need to transfer your personal information to support partners which are located outside the European Economic Area, for the purpose of ensuring our websites are operating correctly or in relation to third parties to whom we share your data. Any transfer of your data will be subject to adequate levels of protection that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach. For more information on how data transfers comply with GDPR, see Shopify’s GDPR White paper:

https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 Your rights

You have the following rights with regards to the information we hold about you. Please note, that in order to process any of the requests listed below, we may need to verify your identity for your security.

  • The right to access information we hold about you
  • The right to correct and update the information we hold about you
  • The right to request that we delete the information we hold about you
  • The right to object to processing of your data
  • The right to ask us to stop contacting you with direct marketing
  • The right to object to automated decision making / profiling
  • The right to complain – you can make a complaint to us by contacting us via customerservice@foxford.com

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Consent

Where we require your consent to process your information, we will ask you to make a positive indication (e.g. to tick a box or insert your contact details on the relevant form or web page requiring consent). By actively providing us with your consent, you are stating that you have been informed as to the type of personal information that will be processed, the reasons for such processing, how it will be used, for how long it will be kept, who else will have access to it and what your rights are and that you have read and understood this privacy policy.

Sharing your information

We understand that you care about the use and storage of your personal information and we value your trust in allowing us to do this. We would not want to share this with anyone else unless we have your express consent, we will never disclose, rent, trade or sell your personal information to any third parties for their marketing purposes.

We do disclose or transfer your data or personal information to other companies, data processors or agents employed by us to perform any necessary functions on our behalf (such as fulfilling our contracts with you, hosting and maintaining our website, providing us with data management systems, market research, customer satisfaction surveys and support services), but they are bound by similar terms to those set out in our privacy policy and may not use this information for their own purposes.

We use Google Analytics to monitor how customers use www.foxford.com  – this information cannot in anyway personally identify a customer other than his/her general geographical location. You can read more about how Google uses your personal information here https://www.google.com/intl/en/policies/privacy/.

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here https://www.shopify.com/legal/privacy.

 We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties in order to better understand our services, website and overall customer satisfaction which may include personally identifying information.

Use of cookies

Our website and mobile app use cookies and tags. A cookie is a small text file that can be stored by your browser on the device you use to access internet and allows the browser to pass small amounts of information about user behaviour on the given website to a web server. Tags are pieces of code that exist on web pages and collect information about usage of the web pages.

At Foxford, we use our own cookies and tags as well as those from third parties to make your browsing experience better and facilitate the smooth operation of the website, such as the use of the basket function or to automatically log you in when you visit (with your permission). We also use cookies/tags to monitor visits to our website and continuously look for places to improve your website experience. Our marketing partners also use cookies and tags to monitor the performance of our advertising and to serve appropriate advertisements to you on other websites. We will never share any personal information about you with these third parties and the cookies and tags used maintain your anonymity.

The first time you access our website, you will be informed about our use of cookies to improve your site experience. By continuing to browse our website you consent to our use of cookies. Should you wish to reject or block the use of cookies, you can do so at any time, usually by clicking ‘Help’ on your browser. Please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the ‘Behavioural Advertising’ section below.

Business Transitions

In the event we go through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If, as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given the opportunity to consent to this, prior to the information being used.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location.

We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

You can opt out of targeted advertising by:

FACEBOOK – here
GOOGLE – here
BING – here

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to ‘Do Not Track’ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web sites.

Links

Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by us.

Notification of Changes

If we decide to change our privacy policy, to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the sites, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

Contact Details/Complaints

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email to customerservice@foxford.com or by post to Customer Service, Foxford Woollen Mills, Providence Road, Foxford, Co Mayo, Ireland F26 H9E4.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here  https://www.dataprotection.ie/en/individuals/exercising-your-rights/raising-concern-commission.